Appointment Text Messages: Sign-Up and Terms

Program name: Benjamin McPherson CPA Appointment Texts
Sender: Benjamin McPherson CPA, LLC, 2126 William Flynn Hwy, Butler, PA 16001
Support: call (724) 285-8100

Benjamin McPherson CPA, LLC offers text reminders for appointments. Signing up is optional, and you can stop at any time.

How you sign up

  1. When you book. Whoever books your appointment, by phone or in person at our Butler office, will read you this script: “Can we text you appointment reminders at this number from Benjamin McPherson CPA? It’s about 1 to 5 texts per appointment. Message and data rates may apply. Reply HELP for help or STOP to cancel at any time. We never share or sell your mobile number. You don’t have to agree to book.”
  2. Your answer. We turn on texts for your number only if you say yes. If you say no, we won’t text you, and your appointment is unaffected.
  3. At your appointment. You sign a short written consent form for text messages. We keep consent and opt-out records for 5 years after the last change, then delete them. Appointment details are kept for 3 years.

Agreeing to texts is not required to book an appointment or to use our services.

Here is a sample of the written consent form clients sign:

Sample text message consent form - Benjamin McPherson CPA, LLC

Download the sample consent form (PDF)

What you will receive

  • A notice when an appointment is booked, moved or cancelled.
  • A reminder about 24 hours before the appointment.
  • A reminder the morning of the appointment.
  • A one-time confirmation text right after you agree, which includes a link to this page.

Each text contains only our firm name, the first name and last initial of the staff member, the date and time, and our office phone number. We never put tax or financial information in a text, and we never send marketing or promotional texts.

Message frequency: about 1 to 5 texts per appointment.
When we send: 8:00 AM to 7:00 PM Eastern time, Monday through Saturday. No texts on Sundays.

Sample text: “Benjamin McPherson CPA: You’re booked with Rose H. on Wed, Nov 11 at 10:00 AM ET. To reschedule, call (724) 285-8100. Reply STOP to opt out.”

Your choices

  • Reply STOP at any time to opt out. You’ll get one confirmation text and no more messages.
  • Reply START to opt back in.
  • Reply HELP for help, or call (724) 285-8100.

Costs

Message and data rates may apply, depending on your mobile plan. We don’t charge for the texts.

Replies

This number is for appointment texts only. If you text this number, you may get one automatic reply asking you to call us. To change or ask about an appointment, please call (724) 285-8100. Please don’t text us confidential information.

Privacy

We use your mobile number only to send the appointment texts you agreed to. We do not sell or rent your mobile number, and we do not share your mobile number or your text-message consent with any third party or affiliate for marketing or promotional purposes. We share your number only with the service provider that delivers our texts for us, so it can deliver them. See our Privacy Policy.

Carriers

Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed.

Last updated: November 9, 2026